Privacy Policy

How SARA Automation handles information, including mobile numbers and SMS/MMS messaging. Last updated September 7, 2026.

This Privacy Policy applies to SMS/MMS messages from Juan Camilo Hernandez Perea, operating the SARA pilot.

Mobile information and SMS/MMS

SARA does not sell or share mobile numbers with third parties or affiliates for marketing or promotional purposes.

Mobile numbers and SMS/MMS consent are never shared with third parties or affiliates for marketing or promotional purposes, and are not sold, rented, or traded under any circumstance. Numbers are used only to deliver the operational claim messages described below.

SARA uses SMS/MMS only for operational claim workflow communication.
SMS/MMS message frequency varies.
Message and data rates may apply.
Users can reply STOP to opt out at any time.
Users can reply HELP for help.
SARA is not used for bulk marketing, cold outreach, lead generation, spam, or promotional campaigns.

Information we collect

SARA collects only what is needed to operate a claim file on behalf of an authorized Public Adjuster user:

Account information for authorized users, such as name and business email address.
Mobile numbers of people a Public Adjuster is coordinating with on an active claim.
Claim communications, documents, and files submitted through the service.
Basic operational records needed to deliver messages and maintain an audit trail.

SARA does not use tracking pixels, advertising identifiers, or third-party analytics on this website. This page loads no external scripts and makes no third-party requests.

How information is used

Information is used to organize claim communications, documents, tasks, and human-reviewed workflows for the Public Adjuster who is responsible for the claim. Sensitive actions are approval-gated: a Public Adjuster reviews and approves before anything is sent on their behalf.

Information is not used for advertising, profiling, or resale, and is never provided to data brokers.

SARA shares information only with the service providers required to operate the software, such as messaging and hosting providers, and only to the extent needed to deliver the service. These providers are not permitted to use the information for their own marketing.

Information may also be disclosed where required by law, or to protect the rights and safety of users and the public.

Retention, security, and your choices

Claim records and documents are handled as confidential business information and retained for as long as needed to support the claim file and meet legal obligations. Access is limited to authorized Public Adjuster users.

You may opt out of SMS/MMS at any time by replying STOP, and you may request access to or deletion of your information by writing to [email protected]. SARA is intended for business use by Public Adjusters and is not directed to children.

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